Landscape Management, November 2018
Thats the challenge making sure everyones happy I always focus a lot on my guys and try to help them with whatever they need he says The Grapids team consists of 13 techicians two install crews of two to three men and a remodeling crew The remodeling crew is responsible for midsize jobs such as working around new patios or pools rather than full installations or small service calls The company also runs another small branch in Kalamazoo Mich an hour away from Grand Rapids Staying updated with the latest technology has been one major change Tiscareno has seen since Aaron Katerberg took over from his father The company uses Hindsite Software which he says has been easy to use even for less tech savvy crew members The crews clock in and out via smartphone and all work orders are done by smartphone and synced to technicians devices in the field As far as irrigation equipment he says Grapids used to be loyal to one brand but now it tries to source what it considers the best tools in the market including K Rain sprinkler heads Hunter controllers Irritrol valves and Toro irrigation equipment The company offers three levels of irrigation systems premier standard and economy Tiscareno says honesty is a major part of his success as an irrigator Youre putting things in the ground and no one sees them he says Youve got to be honest with yourself and with your customers Education also is a major focus for Tiscareno who holds training sessions once a week for the irrigation technicians on design and new products such as water and moisture sensors The trainings sometimes cover non irrigation related subjects such as the ins and outs of finances and educating employees on why it might not be a good idea to have a personal credit card I want them to be successful too Tiscareno says Most of the time its about irrigation but this is one example I want them to be all right ENVISIONING SUCCESS Between Katerberg Sullivan Tiscareno and the other members of the leadership team the company is poised for success The companys projected revenue for 2018 is 26 million but the team is thinking bigger We talk now as if we were a 6 million company says Katerberg Thats our 10 year goal and financially were on track with that From now until then were continuing to find the base and find good technicians and field staff to tweak our processes TALKING IT OUT The EOS system has allowed for better communication all across Grapids Irrigation says Aaron Katerberg WEB EXTRA Learn more about Aaron Katerbergs plan to climb Mount Aconcagua in 2019 to raise money for those in need of clean water in the Web Extras section at LandscapeManagement net PHOTO ED KOZIARSKI HOMESICK BLUES PRODUCTIONS GREAT48 THE BUYER EVENT GREAT RATE GREAT PROTECTION GREAT TIME TO BUY 399 EXTENDED PROTECTION FOR 48 MONTHS On new Cat Excavators Dozers Wheel Loaders Articulated Trucks Motor Graders and Soil Compactors Offer valid July 1 December 31 2018 on eligible new Cat machines with zero down payment Eligible models include 311F 352F Track Excavators M314F MH322F Wheeled Excavators MH3022 MH3026 Wheeled Material Handlers 950GC 982M Medium Wheel Loaders 730 735 745 Articulated Trucks 120M2 160M3 14M M3 Motor Graders CP34 CS78 Soil Compactors and D6K2 D6N Dozers Financing and published rate are subject to credit approval through Cat Financial Offer subject to machine availability Offer may change without prior notice and additional terms and conditions may apply The Powertrain Hydraulic Technology EPP is limited to 4yr 4000 hrs and is available through Cat Financial only Applies to Cleveland Brothers Heavy Equipment rental fleet only Offer valid until December 31 2018 For offer details and a complete list of eligible models call or click today 8447204CAT www ClevelandBrothers com Great48 GET 10 OFF YOUR NEXT RENTAL NOVEMBER 2018 LANDSCAPEMANAGEMENT NET 41
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