Landscape Management, April 2017
Leadership Advantage Retaining to gRow news how tos RECOMMENDER What compact utility tractor do you recommend LANDSCAPEMANAGEMENT NET April 2017 10 PHOTO Linnemann Lawn Care LandsCaPing Linnemann Lawn Care Landscaping in Columbia Ill uses a John Deere 4052R for snow plowing grading and material loading E nsuring great relationships requires effort Charisma and charm are great but charm is not a strategy Clients of landscape services are primarily looking for trust expert advice proactivity and effective communication Trust is earned on two levels honesty and keeping commitments While few of us will blatantly lie to a client its tempting to tell less than the full truth at times Transparency and openness even about our errors matters to clients Clients will ask for advice eventually and they expect us to be the experts While no one knows everything about landscaping having basic knowledge of plants turf and agronomics goes a long way Proactivity means providing landscape improvement ideas before theyre requested and reporting on problems before the client is aware of them Finally effective communication starts with clear bullets whether by phone email or text followed by supporting information Starting with the detail rather than the bullets is not effective Explain who what when where and how Its frustrating to get a critical email that requires researching the thread to understand the comments Its also frustrating to wade through paragraphs of information to find an answer Effective communication is not the same as polite or sincere communication its providing clarity in a succinct and professional way that leads to decisions and actions Remember people hire and do business with who they know like trust and respect MArk WEhMAN OwNER BBC PROPERty MaINtENaNCE ColChester Vt We have a Kubota B2650 with a cab We use it for landscape installs It is small but powerful enough to get the job done The tractor is easier on the turf than a skid steer We also use it in snow removal as it will easily fit on walkways DAviD PErry OwNER My LawN CaRE Poland ohio Our Kioti tractor is the perfect size Just large enough to have a quarter yard bucket for material handling but small enough to fit through a 5 ft gate and go through a yard without damaging the lawn It was the ideal investment to improve job site efficiency JASoN voN ESChEN OwNER VON EsChEN LawN LaNDsCaPE Wagner sd I currently use a Massey Ferguson 1528 with a quick attach front end loader I use it in the spring with a three point seeder to overseed lawns I also use it to install mulch and landscape rock for customers because it does minimal damage to the turf when compared to a skid loader By BEN GaNDy The author is principal of envisor Consulting reach him at bengandy@ envisorco com
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