Landscape Management, March 2016

no more guessing The most at ended workshop in the landscape industry learn more at golmn com workshop ADVERTORIAL interview ONWARD UPWARD IN REAL TIME BY PETER JULIAN With the ability to track t me we are able to answer so many other quest ons about our business that make our next projects even more effi cient and profi table Boston MA Feb 10 11 2016 Atlanta GA Feb 18 19 2016 San Francisco CA Feb 23 24 2016 Miami FL Feb 25 26 2016 Denver CO Feb 29 Mar 1 2016 Chicago IL Feb 29 Mar 1 2016 Raleigh NC Mar 7 8 2016 Detroit MI Mar 9 10 2016 Rock Shelter Landscape Design Construct on has come a long way in a short and economically challenging t me Since its incept on in 2004 this New York based company has become one of the areas premier fi rms dedicated to pairing quality craf smanship with pract cal experience and using a creat ve spirit to elevate the simple into sublime By recently relying on real t me technology Rock Shelter Landscape Design Construct on has been able to focus on and improve their product vity effi ciency and sales In return this has led to a bet er customer experience and a long list of other benefi ts which employees and clients can enjoy Peter Julian President of Rock Shelter Landscape Design Construct on Inc shares his insight and talks about the success his company is currently experiencing at the present t me Q Lets start with a brief overview of Rock Shelter Landscape Design and Construct on Tell us about the companys history and how you managed to achieve the success youre currently experiencing today A Before the economy took a turn for the worse our services were limited to plant installs lawn maintenance and masonry Once the economy tanked we realized that if we didnt become more diverse with our services we were going to face tough t mes ahead It was for this reason we expanded our list of services to our customers off ering things like irrigat on and light ng snow and ice management and fencing Not only did we gain a larger client base from diversifying we also gained skilled employees in those areas as well Their previous places of employment were shut ng their doors by not diversifying Our fi eld of expert se is st ll with our landscape installs and masonry work with all others growing fast especially now that the economy is beginning to pick up again Q Has your company used or relied on real t me technology in the past Why or why not A We really had no system in place other than old school hand writ en forms prior to using LMN which is what we currently use and rely on At the t me it seemed like other real t me programs were way too expensive for a company looking to keep its overhead low In addit on I was looking for one company to provide all the services we needed in one place such as est mat ng and budget ng Thankfully we found LMN Q How has real t me technology contributed to your companys success Also what type of changes are you seeing now compared to before when your company wasnt using this technology A We have used everything from LMNs database of forms to online video training on how to use the sof ware The forms have been tremendously helpful in that they have helped us create a fl ow of paper work and an easy way of tracking things like incidents employee reviews and material usage A great feature is the help videos found on learnlmn com that are associated with each operat on of LMN Being able to click that help tab and instantly view a small tutorial on how to use that specifi c sect on has made the program that much easier to use I st ll review videos over and over always catching a new piece of informat on I didnt quite get the fi rst or second t me around The most not ceable diff erence is with my staff Everyone from the offi ce down to fi eld laborers have a much clearer line of communicat on The managers are able to see exactly what est mators were thinking when put ng proposals together and fi eld staff have all that same informat on at their fi ngert ps Crew notes are also easily accessible during the actual installat on process