Landscape Management, March 2016
News How tos LANDSCAPE INDuStry trENDS VIEWS AND tIPS RecommendeR iSSUe BRieF STep By STep neW STUFF SaFeTyWaTch EFFICIENCY TIP PHOTO isTOck cOm gilaxia TexTing tool t ext messaging is a preferred form of communication for many customers but it can be cumbersome for office staff to keep up with and difficult to streamline if clients are texting multiple team members to solve these problems Linnemann Lawn Care Landscaping in Columbia Ill enlisted a land line texting service called Zipwhip which allows the company to text clients and employees from a desktop computer the message comes from the companys existing landline phone number Its allowed us to not have to have our team use their personal phones its easier for office staff to do on the computer and it allows us to look a little more professional says Adam Linnemann president the company pays about 20 per month for the service but there are available add ons like mass texting for marketing purposes So far Linnemann hasnt gone that route the company primarily uses the service to text appointment reminders to clients or to send notifications to team members in the field Another plus is picture messaging Clients can text photos to the office with questions or concerns or vice versa Its such a little thing but its really handy Linnemann says BrOugHT TO yOu By Its such a little thing but its really handy
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